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[Solved] Payment Related Query

4 Posts
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Topic starter

Hi, the payment method PayPal and Stripe is not working.

Forum Neuraldemy Support November 27, 2023 10:04 pm

@kelixirr please let us know your country?

Forum kelixirr Topic starter November 27, 2023 10:04 pm

India. Razorpya won't show up for subscription method.

1 Answer
3

If you are in India you should use a credit card for subscription package with Stripe gateway. You can even try debit card if it does not work use credit card only. Please keep in mind that Paytm cards and other virtually issued cards won't work. If you are choosing the post unlock option then you can use RazorPay gateway. 

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For customers outside India:

Subscrption is not supported, only post unlock is possible. If you are unlocking posts then you can choose PayPal through RazorPay. Select RazorPay then choose wallet >> PayPal. You will be able to make purchase. Stripe is not supported for customers outside India yet on our platform. 

Hope this was helpful. 

Please close the topic if your issue has been resolved. Add comments to continue adding more context or to continue discussion and add answer only if it is the answer of the question.
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Forum kelixirr Topic starter November 27, 2023 10:10 pm

@neuraldemy ok great thanks.

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